We are looking for the Regional Communication Lead!

News

Organisation: Heartefact
Location: Belgrade (with regional scope – Serbia, North Macedonia, Kosovo, Bosnia and Herzegovina)
Engagement: Full-time (100%)
Contract type: Fixed-term with possibility of renewal
Start date: As soon as possible

1. About Heartefact

Heartefact is a regional organisation working across art, human rights, and social imagination.
Through its three interconnected components — the Heartefact Fund, the Heartefact Institute, and the Heartefact House — it brings together artistic production, research and education, and civil society engagement.

Operating in multiple countries and languages, Heartefact connects artists, activists, and audiences who imagine and create new ways of understanding and belonging.

As the organisation enters a new phase of development and digital transformation, we are seeking a person who will help us connect these diverse layers into a coherent, living communication system that supports our work and community across the region.

2. Role Summary

The Regional Communication Lead will shape and lead Heartefact’s communication strategy across all countries and programmes — uniting the Fund, Institute, and House under a shared narrative and set of values.

This person will work at the intersection of storytelling, management, and digital innovation, developing both strategic frameworks and hands-on communication practices that strengthen Heartefact’s visibility, accessibility, and impact.

We are looking for a dynamic and collaborative individual, guided by values and curiosity, who enjoys working with others and through others, and who is interested in building new approaches to communication together with the team.

The position includes leading a core communication team of at least two permanent members, as well as coordinating a network of collaborators (designers, videographers, writers, translators) from different parts of the organisation and the region.

The Regional Communication Lead will also promote Heartefact’s theatre productions, artistic residencies, grant programmes, and educational initiatives, as well as the new digital tools and platforms developed to improve cooperation, visibility, and innovation in cultural work.

3. Main Responsibilities

Strategic and Creative Direction

Develop and lead the regional communication strategy in alignment with Heartefact’s mission, programmes, and digital transformation.
Build and manage the communication team (permanent staff and associates).
Ensure coherence of tone, message, and visual identity across all Heartefact components (Fund, Institute, House).
Coordinate communication for theatre productions, artistic projects, grant programmes, and public events.
Lead communication around digital initiatives — tools, resources, and knowledge-sharing platforms that enhance collaboration and innovation in the cultural field.
Contribute to shaping new approaches to audience engagement, programme visibility, and community building.
Manage the communication budget and contribute to institutional planning.

Editorial and Content Development

Curate and supervise the shared editorial calendar (website, social media, newsletters, press, subscription).
Oversee multilingual content creation (English, Serbian, Albanian, Macedonian), ensuring clarity, consistency, and accessibility.
Collaborate with programme teams to translate artistic and social projects into stories that resonate with diverse audiences.
Ensure documentation and archiving of communication materials.
Define and sustain Heartefact’s narrative voice — empathetic, bold, and contemporary.

Digital Ecosystem

Oversee Heartefact’s website as a living archive and central communication hub.
Coordinate the launch and management of the subscription community and shop.
Supervise CRM systems and analytics tools (Mailchimp, Airtable/Notion, social media insights).
Analyse communication performance and audience trends to guide future strategies.

Media and Public Relations

Maintain relationships with media outlets, cultural networks, and European partners.
Prepare press materials, interviews, and campaigns for productions, projects, and events.
Strengthen Heartefact’s media presence and position as a key voice in the regional cultural landscape.

Collaboration and Capacity Building

Work horizontally with programme teams across all Heartefact components.
Encourage collaborative communication planning and collective authorship.
Support colleagues and partners in developing communication skills and storytelling practices.
Foster experimentation, curiosity, and a learning mindset in all communication processes.

4. Expected Results and Deliverables

Regional communication strategy and implementation plan.
Updated, multilingual website integrated with subscription and shop.
Consistent digital presence and recognisable Heartefact identity across all channels.
Communication and promotional campaigns for theatre productions, grants, and educational programmes.
Strengthened community and subscriber engagement.
Quarterly communication analytics and impact reports.

5. Candidate Profile

Experience and Qualifications

Minimum 5 years of experience in communication, media, or public engagement within culture, arts, or civil society.
Proven ability to design and manage communication strategies and teams.
Familiarity with regional cultural and social contexts (Serbia, North Macedonia, Kosovo, BiH).
Excellent writing and editing skills in English and Serbian; working knowledge of Albanian or Macedonian is an advantage.
Strong digital literacy (WordPress or similar CMS, Mailchimp, social media analytics, CRM tools).

Skills and Competences

Creative and analytical mindset, able to connect strategy and content.
Leadership that is collaborative and empowering.
Excellent interpersonal and coordination skills.
Visual sensitivity and storytelling intuition.
Openness to experimentation and learning across cultures.

6. Values and Approach

We are looking for someone who sees communication as a collective creative act — a way of connecting people, ideas, and practices.

A person who works horizontally, with curiosity and empathy, and who values both process and impact.
Someone who enjoys teamwork, reflection, and the challenge of shaping communication that is as dynamic and diverse as Heartefact itself.

This role is designed with a phased approach and realistic prioritisation. The responsibilities listed above represent the full scope of the position, but they will be phased and prioritised in alignment with the organisation’s needs and the Communication Lead’s realistic capacity. The Communication Lead will work with an expanding team and set priorities collaboratively with senior management.

7. Application Process

Interested candidates should submit:

A CV outlining relevant experience.
A motivation letter (max. one page) reflecting on their understanding of communication in a hybrid and cultural context.
(Optional) Examples of previous communication work (articles, campaigns, visuals).

Applications should be sent to [email protected] no later than December 15th 2025.
Only shortlisted candidates will be contacted.

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Heartefact announces an open call for young people from Serbia to participate in the regional VIBE project, implemented in cooperation with Arsis from Albania and Juventas from Montenegro. Fill out the application form by June 6, 2025.

CALL FOR PROJECT PROPOSALS: GRANTS FOR THE IMPLEMENTATION OF CULTURAL AND ARTISTIC PROJECTS (REPUBLIC OF NORTH MACEDONIA)

The Culture for Development project is announcing the Artistic Grant Scheme Call for project proposals to allocate grants for the implementation of artistic and cultural projects in the Republic of North Macedonia. The objective of this call is to support the development and implementation of socially relevant and culturally enriching contemporary artistic projects that promote diversity in artistic practices and expressions, address critical social issues, and foster community development.

Voices from the Margins – Seminar for Human Rights Defenders in Serbia Held

From April 24 to 27, 2025, the first seminar of the “Voices from the Margins” program was held in Ub, Serbia. The program aims to empower emerging human rights defenders from local communities across the country. The seminar brought together eleven participants from various cities and communities who, over an intensive four-day program, had the opportunity to strengthen their capacities for human rights work through lectures, workshops, and discussions.

Open Call: Beldocs Festival (Kosovo-Serbia Visiting Program)

Heartefact invites young people from Kosovo to apply for a four-day visit to Beldocs – the International Documentary Film Festival taking place in Belgrade. The visit will be organized from May 22 to May 25, 2025 (Thursday to Sunday), during the festival’s official dates of May 21 to May 27 2025.

Call for Project Proposals: Artistic Grants for Implementation of Cultural and Artistic Projects

Jana Milivojević at the residency in France as part of the Playground project

Our young author Jana Milivojević stayed in France, in Pont-a-Mousson, where during the one-week residency she developed and publicly presented her text “We don’t have a camper, and even if we did, we wouldn’t tell you”.

A seminar was held for the new generation of the Human Rights Leadership program

Heartefact, in partnership with the Slovenian 8th of March Institute, from March 27 to 30, 2025, organized a seminar within the project Human Rights Leadership. The goal of the seminar was to empower 18 activists from different parts of Serbia who were selected through a public call to participate in this one-year program.

Nađa Mišković at the residency in Romania as part of the Playground project

Our young playwright Nađa Mišković spent last week in Romania, in Targu Mures, where during her residency at Teatrul Ariel she worked on her text “Will we see the sun?” based on the motifs of the Turkish folk tale “80 eyes”.

Sarajevo successfully hosted the beginning of the Atelier program for young playwrights

Last week, Sarajevo successfully hosted the first module of the Atelier program workshop for young playwrights as part of the new Sarajevo Theater Showcase/New Theater Market project, funded by the European Union through the Creative Europe program.

Sarajevo Theatre Showcase – open call for the inaugural atelier for playwrights

Sarajevo Theatre Showcase announces an open call for the inaugural Atelier for Playwrights. We invite participants from the following countries to apply Albania, Bosnia and Herzegovina, Montenegro, Croatia, Kosovo, Slovenia, and Serbia.

The new Sarajevo Theatre Showcase launched in Sarajevo as part of the European project New Theatre Market

Today, a press conference was held in the Sarajevo War Theater (SARTR) on the occasion of the start of the New Theatre Market project, the crown of which is the newly established Sarajevo Theatre Showcase, which will be held in the second week of September in Sarajevo. The leader of the project is the SARTR theater with partners: Heartefact from Serbia, Ulysses Theater from Croatia, Binario Vivo from Italy and Para Film & Theatre from Norway.

The Festivity of Otherness was held in Paris

From January 9 to 11, 2025, the Festivity of Otherness was held in Paris. After the Zagreb version of the festival in November, when three plays created as part of the Eclectic of Otherness project co-financed by the European Union were shown on the theater stage of the Arterarij organization, Heartefact House hosted the Belgrade version of the festival in December last year. Lavoir Moderne Parisien hosted the Parisian version of the festival, rounding off the first three editions of the festival.

Heartefact Fund is looking for the Financial and Administrative Grant Officer to support the implementation of the Culture for Development project in North Macedonia

Heartefact Fund is looking for the Financial and Administrative Grant Officer to support the implementation of the Culture for Development project in North Macedonia. Funded by the Swiss Agency for the Development and Cooperation (SDC), the Culture for Development project will be managed by the Heartefact Fund and is launching in January 2025 with a four-year duration.

Heartefact Fund is looking for the Program Grant Officer to support the implementation of the Culture for Development Project in North Macedonia

Heartefact Fund is looking for the Program Grant Officer to support the implementation of the Culture for Development Project in North Macedonia. Funded by the Swiss Agency for the Development and Cooperation (SDC), the Culture for Development Project will be managed by the Heartefact Fund and is set to launch in January 2025 with a four-year duration.

We Presented the Slavic Soundwalking Application to Senior Citizens

In Belgrade, we held an incredibly inspiring meeting with representatives of several civil sector organizations working with senior citizens and their quality of life.

The Festivity of Otherness was held in the Heartefact House in Belgrade

From December 5 to 7, 2024, the Festivity of Otherness was held in Belgrade. After the Zagreb version of the festivity in November, when three performances created as part of the Eclectic of Otherness project co-financed by the European Union were shown on the theater stage of the Arterarij organization, Heartefact House hosted the Belgrade version of the festival.

Final partners’ meeting and poetry performance in Ljubljana as part of the POT-VOT project

From November 25 to 27, 2024, in Ljubljana, in Pionirski dom, the last partners’ meeting was held as part of the Poets of Today, Voices of Tomorrow project. After more than two years of various activities dedicated to the promotion of contemporary poetry among young people and the general population, the last meeting of 5 partners from Slovenia, Serbia, Finland, Hungary and Poland was used to recapitulate and evaluate the project.

Sofija Dimitrijević at the Playground residency in Rome

At the beginning of November, playwright Sofija Dimitrijević participated in the first of 12 residencies within the Playground project, which Heartefact implements with partners from Italy, France and Romania. The innovativeness of the project lies in the fact that it was designed with the idea of establishing a more complex and comprehensive cooperation between the various professions involved in the theater process – playwrights, directors, translators and performers.

Billboard campaign “Poets of today, voices of tomorrow” in Belgrade

From November 11 to 17, Heartefact ran a billboard campaign in the main pedestrian street in Belgrade, in Knez Mihailova, with the aim of promoting the poetry of our young contemporary poets. The verses of Jelena Marinkov, Aleksa Krstić, Tihana Smiljanić, Milica Milosavljević and Marija Dragnić, in the design of Miroslav Živanov, were found in several locations along the entire street.

Second Slavic Soundwalk Through Belgrade

Starting at 12 PM, we gathered at the Main Post Office, the first location, and then continued walking while listening to the stories at different locations, including the National Assembly of the Republic of Serbia, the Hall of the Cultural Center of Belgrade, and finally concluded the walk at Atelje 212.

The first Festivity of Otherness as part of the Eclectic of Otherness project ended in Zagreb

From November 7 to 9, 2024, the first Festivity of Otherness was held in the theater venue of the Arterarij organization in Zagreb. As part of the festival, three performances from Serbia, France and Croatia premiered, and the festival is moving to Belgrade in December. The third location is Paris in January 2025.

The exhibition UKRAINE: LOVE + WAR (2014-2024) will be held in Belgrade from November 15 to 23

The Open Society Foundations – Western Balkans invites you to the opening of the exhibition UKRAINE: LOVE + WAR (2014-2024) which will take place on Friday, November 15, 2024 at 6 p.m. at the Europe House in Belgrade (Zmaj Jovina 8). The exhibition is inspired by the book of the same name published by FotoEvidence, which is a testimony of the devastating impact of Russian aggression on Ukrainian society, captured through the lenses of 95 international photojournalists.

We’ve developed toolkits for non-formal teaching about sound and light design and video operations in theatre!

During this year, we held three masterclasses for theatrical technicians in light and sound design and video operations within the Beyond Stage Mastery project. The masterclasses were led by experts Luigi Biondi, Alessandro Olla, Lazar Nikolić and Ivan Đurović. As a result of the masterclasses we’ve developed manuals as toolkits for non-formal teaching about sound and light design and video operations.

A three-day conference of the European network Fabulamundi – New Voices was held in the Heartefact House

From October 5 to 7, 2024, a three-day conference of the European network of playwrights Fabulamundi-New Voces was held in Heartefact House in Belgrade. After the meetings in Rome, Venice and Paris, Belgrade had the opportunity to host 19 playwrights from a dozen European countries and representatives of theaters and art organizations that are part of the network.

Heartefact’s Visit to DokuFest in Prizren for 13 young students and activists

From August 7 to 11, 2024, Heartefact organized a visit to DokuFest for 13 young film directing and production students, cultural workers, artists, and activists from Serbia. The documentary and short film festival is held annually in Prizren, and this year’s 23rd edition brought together numerous directors from the region, Europe, and around the world. In addition to the film program, participants attended masterclasses, exhibitions, concerts, performances, and met with cultural workers from Prizren, such as Vatra Abrashi from Autostrada, Linda Lulla Gashi, Alba Cakalli and Samir Karahoda from DokuFest, and Bengi Muzbeg from the Lumbardhi Foundation.

Aleksa Krstić from Heartefact Institute on the Oko Balkana radio show at Radio Belgrade

Why does Heartefact translate contemporary literature from Kosovo into Serbian? This was one of the key questions our Aleksa Krstić discussed on the “Oko Balkana” show on Radio Belgrade’s Second Program.

Exchange of Researchers from Serbia and Kosovo as part of Research Visiting Program

In June, Heartefact organized an exchange for 10 young researchers from Serbia and Kosovo as part of our Research Visiting Program. The group from Serbia visited Pristina and Gracanica, while the group from Kosovo visited Belgrade. During these visits, they met with representatives from over 20 organizations from Kosovo and Serbia, as well as university professors, activists, and artists.